Terms & Conditions

Terms & Conditions


All prices are in Australian Dollars (AUD)

Returns Policy

We’re not happy if you’re not happy. 100% guaranteed return or replacement.

Please retain any product and/or packaging for return to us at our expense.

Please inform us of any damage and/or incorrect items delivered on the day of receiving the goods.

You can initiate a return from within your account.

Privacy Policy

We take the privacy of our users seriously and we promise to protect their personal information. We only request necessary information from our users to fulfil orders, payment and delivery of goods.

We collect information about our users through our Enquiries and Feedback forms. We use this information to fulfil customer requests.

Where the user has registered to be provided with information, either via email or post, the user may opt out of this at any time. This information will not be sold or passed on to any third parties.

To stop receiving communications please email mail@ocw.coffee

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